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  1. How much mail can I have stored on each POP3 account?
    You can store up to the Megabytes of storage available on your hosting account.
     
    However, there may be limitations set by you specific to each POP3 account you have setup. For example, you may create an account for a friend and limit their disk usage to 1 Megabyte. This includes any attachments that may be included with the email message.
     
    It is always a good idea to check your email regularly. If your email tests the limitation, any additional incoming email will bounce and thus, will not be delivered. 

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  2. What do I enter for my POP3 (incoming) mail server in my mail client?
    Your POP3 incoming mail server should be set to: mail.yourdomain.com

    Using this setting will allow you to check for any email on any POP3 account that is setup on your domain.

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  3. What is the difference between a POP3 e-mail account and a regular e-mail account?
    Take a Hotmail e-mail account versus a POP3 account you have on your account with Hosting-Unlimited as an example. With your hotmail account, you cannot use an external e-mail client to check for new messages or send outgoing messages. Instead, you must visit the hotmail website, log into your account in order to perform these functions. In the meantime, you are subjected to advertisements, and the process is restricted to a web-interface.

    On the other hand, your POP3 accounts are accessible from any compatible e-mail client. This allows for added functionality on your side (such as the ability to check for new messages every so often, create filters, etc.). If you prefer a web-based e-mail system, you can use Neomail, SquirrelMail or Horde, accessible through your Control Panel.

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  4. What is the difference between POP3 E-mail account and an e-mail forwarder?
    POP3 email account is a special kind of email account that comes with a login and password. A POP3 account allows the user to send and receive new messages from this email address. An email forwarder does none of the above, and only forwards all email sent to a particular e-mail address @yourdomain.com to a specific POP3 email account.
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  5. Why can't I connect to the POP3 server?

    There are several reasons why you may not be able to connect to the POP3 server, and thus, not be able to check your POP3 account(s) for new messages. Use the following guideline to solve this sort of problem:

    1. Make sure you first have a connection to the Internet. Verify this by visiting a website.
    2. Make sure your e-mail client is configured properly according to the instructions in your welcome email. This does not apply if you have checked for new e-mail before and have not changed your configurations since.
    3. Have you successfully connected to the POP3 server from this
    location before? In other words, are you trying to connect to the POP3 server for the first time or from a new location for the first time?
    4. Verify that you are not behind a firewall! If you are at work, this should be your first clue. If you find that you are behind a firewall, verify with the network administrator that port 110 is allowed. If it
    is not, this is the reason you cannot connect to the POP3 server.
    5. Call your ISP or whoever is providing you the connection to the Internet and verify that port 110 (POP3) is not denied. If it is, this is
    the reason you cannot connect to the POP3 server.
    6. Finally, log into your Control Panel, and click the server name where your domain is hosted. Verify that POP3 service is not currently unavailable.

    If you get this far and are still unable to connect, try to connect to another POP3 server that you may access to, such as your ISPs POP3
    server. At this point, the problem is most likley on the client side.


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  6. What is a POP3 e-mail account?
    A POP3 e-mail account is a special kind of e-mail account that comes with a login and password. These kind of e-mail accounts use the Post Office Protocol version 3 (hence the name POP3).
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  7. Can Graphicjunkie provide me with the password for a POP3 account?
    As all POP3 passwords are encrypted, we are unable to provide clients with fogotten passwords for POP3 accounts. If you have lost a password or it doesn't work, you should simply reset the password via your Control Panel. Password changes are done in real time.
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  8. Does email on the server count towards my allotted space?
    Yes. Any email you have stored on the server counts as storage for your account. This is one reason we recommend not storing email on the server. Once you download and read your mail, you should ensure that your email client deletes the mail from the server.

    In the configuration settings for your email client, make sure that you do not have the option selected to "Leave mail on server" if you do not wish to store email on the server.

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  9. Am I allowed to sell my POP3 accounts to others?
    Certainly. We do not care what you choose to do with your POP3 e-mail accounts as long as it does not violate our Terms and Conditions. This includes selling your POP3 accounts for profit. Be advised that if anyone you give or sell a POP3 e-mail account to violates our terms of service, your entire account is at risk of suspension or termination. Therefore, we strongly advise you to use extreme caution when providing POP3 accounts to other people and ensure they follow our Terms and Conditions.
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  10. How do I create additional email forwarders accounts on my account?
    This is done easily through your Control Panel. Simply log into your Control Panel, then select the "Mail" icon from the menu on the left, then click on "Add Alias" button. Now fill in the name of the alias. If you wish to have this alias forwarded to an internal account, select it in the list next to "Forward To". Optionally, you may choose to have it forwarded to an external account by entering an email address in the field next to "Forward to: (Outside Address)" Once this is complete, press the "Add Alias" button and the forwarder will be created.
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  11. How do I create additional POP3 accounts on my account?
    This is done easily through your Control Panel. Simply log into your Control Panel, then select "Mail" from the menu.   Then simply click "Add/Remove Accounts" You should see a listing of all of your current POP3 accounts. Click on the "Add Account" link near the bottom of the page. Now fill-in your desired login and password for this particular POP3 account. You may also limit the disk space for the account by filling in the appropriate field.
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  12. How many POP3 accounts am I allowed to use?
    This depends on the type of account you have. It might be anywhere from 1 to unlimited.

    If you have specific questions about your hosting account, please submit a support ticket.

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  13. Can my email forwarders forward to any e-mail address?
    Your forwarding address can be anything except for another email forwarder on the same domain name.
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  14. Does my master POP3 account password change when I change my system password?
    Yes. Changing your system password will change your master email account password.
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  15. How many email forwarders am I allowed to use?
    You are allowed to create as many email forwarders as you wish on your virtual server.
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  16. Am I allowed to sell my email forwarders to others?
    Certainly. We do not care what you choose to do with your e-mail forwarders as long as it does not violate our Terms and Conditions. This includes selling your e-mail forwarders for profit.
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  17. How can I change the password on an existing POP3 account?
    To change a password on a POP3 account, simply login to your Control Panel. Click on the "Mail" icon, followed by the "Add/Remove Accounts" link - you will now see an option to change POP3 passwords.
     
    Your new password for this POP3 account will be needed the next time you try to check your e-mail on this POP3 e-mail account so don't forget it!

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