Can anonymous FTP users move outside of the FTP directory? No. Anonymous FTP users are restricted to your "FTP" directory located in the root of your account. These users cannot move below this directory. However, they can move into directories inside of your FTP directory.
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Can anonymous FTP users upload files to my account? Yes, anonymous FTP uploads are allowed. With this said, we would remind you to consider our Terms and Conditions to ensure that no illegal files are uploaded.
If you need for a particular person to be able to upload information pertaining to your website, you should consider giving them their own FTP account.
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Can I use my domain name or must I use my IP address as the hostname for FTP? Using your IP address (11.22.33.44 is an example IP address) is the preferred entry for your hostname, but ftp.yourdomain.com will also work. We prefer that you use your IP address because in the event you are transferring your domain to us, you can still connect to your site via FTP right away, even though your domain name may not be hosted by Graphicjunkie Hosting.
Using your IP address also gets rid of unnecessary DNS traffic. The reasons are small but it is still best to use your IP address as the hostname.
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Do the Terms and Condtions apply to the materials on my anonymous FTP site? Our Terms and Conditions apply to not only content on your website, but any contents available to anonymous FTP users. Please respect all international copyrights and do not distribute work that is not your own or work of which you do not have permission to freely distribute. Failure to comply to the Terms and Conditions you agreed to may result in suspension or possible termination of your account.
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How do I connect to my account via FTP using other software? Most FTP clients, including SmartFTP, Cute FTP, WS FTP Pro, and many others should only require three things:
1. The hostname (domain name) or IP Address to connect.
2. The login or userid associated with the hostname.
3. The password for the account.
Once you have this information, you can use any FTP client to log into your account.
Note: It is IMPORTANT to enter a single slash ('/') where your FTP asks for the initial remote directory. Without the slash, you will not see your entire directory structure (Only applicable to some FTP clients).
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How do I connect to my account via FTP? This example will use WS_FTP as an example.
Open your WS_FTP application.
1. Create a new profile. To do this, Press the u>w > button.
2. Under "Profile Name", enter in your company name or simply your domain name.
3. Enter your IP address in the field named "Host Name/Address:".
4. Now enter your login on your account in the box corresponding with "User ID".
5. Enter a single slash ('/') where is asks for the initial remote directory
6. Enter your account password in the field named "Password".
Finally, make sure that the "Anonymous" box is not checked. You may choose to select the box entitled "Save Pwd" this will store your password for future use.
Now press the "OK" button near the bottom left of the window and you will automatically be logged into your account via FTP.
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Is my FTP activity logged? Yes, we log all FTP activity.
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What are all of the files and directories I see when I log in? Upon logging into your account, you are restricted to only your account and cannot move outside of your account. When you log in, you are in what is known as the "root" of your account. You will see the directory: /home/USERNAME/ - this is known as the web root.
Your HTML files should be uploaded into the /home/USERNAME/public_html/ folder. Any files not placed in this directory will not be accessible with a web browser.
You will also see other folders:
.neomail - Do not make any changes to this folder - it contains configuration files for every e-mail account you have set up.
mail - Do not make any changes to this folder either - it contains your e-mails.
public_ftp - This is your FTP folder that anonymous users can upload to. The benefit of using this folder is that your main web site files cannot be affected.
public_html - As mentioned above, all of your web files should be placed in this folder.
tmp - Do not make any changes to this folder - your web statistics are stored in this folder and are used when you view your stats from cPanel.
www - This is exactly the same as the public_html folder.
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What do I need in order to connect to my site via FTP? In order to connect to your website via FTP, you will need some sort of FTP client software. FTP client software comes with many different features and prices, but Hosting-Unlimited recommends the use of SmartFTP.
You will also need to know your login (also referred to as your "userid"), your account password, and the IP address assigned to your account. These are detailed in your welcome e-mail.
Where do I upload all of the files pertaining to my website? You need to upload files pertaining to your website to your public_html directory inside the root of your account. Files uploaded below your public_html directory, such as in the root of your account or in your FTP directory will not be accessible with a web browser.
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